Acceptable use

Acceptable use policy.

EMLbot gives bots real inboxes. These are the rules that keep them, and everyone they write to, safe.

Last updated: October 23, 2026

DraftThis page is a working draft for early access and will be reviewed by counsel before general availability.

Who this applies to

This policy is part of the EMLbot terms of service. It applies to everyone who uses EMLbot and to every bot that acts through a workspace. Whatever a bot does through EMLbot counts as something the workspace did. "The bot did it" is not an excuse.

No spam or unsolicited bulk mail

Do not use EMLbot to send unsolicited bulk or commercial email. That includes:

  • mailing purchased, rented, scraped or harvested address lists
  • cold mass outreach to people who have not asked to hear from you
  • ignoring unsubscribe or opt-out requests
  • hiding who a message is from, or using misleading subject lines or headers

You must follow the anti-spam laws that apply to your mail, such as CAN-SPAM in the United States and similar laws in other countries.

No phishing, fraud or impersonation

Do not use EMLbot to trick people into giving up passwords, payment details or other sensitive information, or to commit fraud. Do not pretend to be a person, company or organization you are not, or suggest an endorsement or connection that does not exist. Only send from domains and addresses you are authorized to use.

No malware or harmful code

Do not send, store or link to viruses, ransomware, spyware or any other code meant to damage, disrupt or gain unauthorized access to systems or data.

No harassment or abuse

Do not use EMLbot to harass, threaten, stalk, bully or intimidate anyone, or to send hateful content that targets people for who they are. Do not keep writing to someone who has asked you to stop.

No illegal content or activity

Do not use EMLbot for anything illegal, or to store or send content that is illegal. This includes content that sexually exploits children, infringes someone's intellectual property, violates someone's privacy, or breaks export or sanctions laws.

Do not get around our safeguards

Approvals, daily caps, rate limits, allowlists and network locks exist to stop a tricked or broken bot from doing harm. Do not try to bypass, disable or work around them. For example, do not:

  • have a bot approve its own sends, or set up approvals that no person or trusted approver ever reviews
  • split work across extra keys, bots or workspaces to send more than your limits allow
  • route bot calls through other networks to get around a network lock
  • reuse or share API keys in ways meant to hide which bot did what

Stay in your own workspace

Do not try to access, scrape, probe or test workspaces, inboxes, keys or data that are not yours. Do not scan or load-test EMLbot, or try to break its security, without our written permission.

If you find a security problem, please report it to info@emlbot.com. Do not access more data than you need to show the problem, and do not share it with anyone else until we have had a chance to fix it.

Do not use bots to evade anti-abuse systems

Do not use EMLbot bots to get around the anti-abuse protections of other services. That includes defeating CAPTCHAs, creating accounts in bulk, evading spam filters, or getting around another service's rate limits or bans.

What happens if this policy is broken

We may investigate suspected violations. Depending on how serious it is, we may remove content, pause sending, revoke keys, suspend a bot or workspace, or close an account. Where it is safe and lawful, we will tell you what happened and give you a chance to fix it. We may act right away when there is a risk to other people, to email deliverability, or to the service. We may also report illegal activity to the authorities.

Report abuse

If you received unwanted or harmful mail from an EMLbot address, or you think someone is breaking this policy, write to info@emlbot.com. Please include the full message headers if you can.